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Privacy Policy

Last updated: January 1, 2024

Introduction

L33t LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Chrome extension and related services.

Information We Collect

Information You Provide

• Account Information: Email address when you create an account or subscribe to our services
• Payment Information: Processed securely through Stripe (we do not store credit card details)
• Prompt Data: The prompts you save, organize, and manage within PromptBank

Automatically Collected Information

• Usage Data: How you interact with the extension (feature usage, frequency)
• Technical Data: Browser type, extension version, error logs
• Performance Data: Load times, response times (anonymized)

How We Use Your Information

We use your information to:

• Provide and maintain the PromptBank service
• Process your transactions and manage subscriptions
• Sync your prompts across devices (Pro/Ultimate plans)
• Improve our services and develop new features
• Send service-related communications
• Provide customer support
• Detect and prevent fraud or abuse

Data Storage and Security

Local Storage (Free Tier)

For free tier users, all prompt data is stored locally in your browser using Chrome's storage API. This data never leaves your device unless you explicitly export it.

Cloud Storage (Pro/Ultimate)

For Pro and Ultimate users who enable cloud sync:

• Data is encrypted end-to-end before transmission
• Stored on secure servers with industry-standard encryption
• Regular security audits and monitoring
• Automatic backups with point-in-time recovery

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:

• Service Providers: With trusted third parties who assist in operating our service (e.g., Stripe for payments)
• Legal Requirements: If required by law or to respond to legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to sharing

Your Rights and Choices

Access and Control

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your prompts at any time
• Opt-out of marketing communications

Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can delete your account at any time, which will remove all associated data from our servers within 30 days.

Third-Party Services

PromptBank integrates with AI platforms (ChatGPT, Claude, Gemini, Perplexity) to capture prompts. We only access the prompt content you explicitly save - we do not monitor or store your general browsing activity on these platforms.

Children's Privacy

PromptBank is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover such information, we will delete it immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: legal@getl33t.com
• Website: mypromptbank.com

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). You may request information about our data collection practices and exercise your rights by contacting us at the email above.

European Privacy Rights

If you are in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to lodge a complaint with your local data protection authority.